How can I track my Order ?
Once product is shipped, an SMS and E-mail on registered contact number and e-mail id is sent to the buyer containing courier company name and tracking number (airway bill number). You can track the order on the courier company’s website with the airway bill number or you can simply go to the Buyer workbench and see the current status
How long does it take to deliver the Order ?
The product is dispatched as per the lead time displayed on the website next to the product. Once shipped, it could take anywhere between 3-10 days depending on the address specified. Please note that delivery timelines mentioned are estimates and actual delivery time is based on availability of product and address where it is to be delivered.
What if my Order is not delivered as per the timeline?
On rare occasion that your order is delayed, please check messages on your email id or mobile for updates. Please get in touch with us in case of an escalation.
Can I accept the package after checking the contents inside it?
As per company policy, a package can’t be opened before accepting delivery. In case you have a concern after receipt, you can get in touch with us for resolution.